Privacy Policy

    Last updated: 2026-05-03

    This Privacy Policy describes how Schoolar ("we", "us", "our") collects, uses, and protects information when schools, staff members, parents, and students ("you") use the Schoolar platform at schoolar.in and the related mobile applications (the "Service").

    1. Information we collect

    We collect information in the following ways:

    • Information you provide. When a school signs up, we collect the school's name, address, contact details, the principal's name and email, and billing information. When staff, students, or parents are added to the platform — typically by the school — we store the information the school enters: names, contact details, class, section, attendance, marks, fees, and similar academic and administrative records.
    • Information generated through use. Logs of feature usage, pages visited, IP addresses, device information, and approximate location are collected to operate the Service, troubleshoot issues, and detect abuse.
    • Payments. When a school subscribes or a parent pays fees, payments are processed by Razorpay. We receive payment-status information (success, failure, refund) but never receive or store full card numbers.

    2. How we use information

    We use the information described above to:

    • Provide, operate, and improve the Service
    • Send transactional notifications related to the school's operations (fees due, attendance alerts, exam schedules, report cards) via the channels the school has enabled (email, SMS, WhatsApp, in-app)
    • Detect, investigate, and prevent fraud and abuse
    • Comply with applicable law, including tax, accounting, and education regulations in India
    • With the school's permission, send occasional product updates and educational content

    3. The school is the data controller

    For information about staff, students, and parents added by a school, the school is the data controller and Schoolar is the data processor. The school is responsible for obtaining the consents required to upload and use this information on the platform. Parents and students seeking to access, correct, or delete their information should first contact their school.

    4. How we share information

    We do not sell personal information. We share information only with:

    • Service providers who help us operate the Service — cloud hosting (Supabase / AWS regions), payment processing (Razorpay), messaging providers (WhatsApp Business, SMS gateways, email providers), and analytics. These providers are contractually obligated to use the information only to perform services for us.
    • Authorities when required by law, valid legal process, or to protect rights, property, or safety.
    • Successors in connection with a merger, acquisition, or sale of assets, with notice to affected schools.

    5. Data security

    Schoolar uses industry-standard security measures: encryption in transit (TLS), encryption at rest, row-level security in the database to isolate each school's data, role-based access controls, audit logs for sensitive actions, and regular backups. No system can be guaranteed perfectly secure, but we work continuously to reduce risk.

    6. Data retention

    We retain school data for the duration of the school's subscription and for 60 days after cancellation to allow data export. After that, personal information is deleted or anonymized, except where retention is required by law (for example, financial records may be retained for the period required under Indian tax law).

    7. Your rights

    Depending on the laws applicable to you, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to its processing. To exercise these rights, contact your school first; if the school does not respond, contact us at contact@schoolar.app.

    8. Children's privacy

    Schoolar is used in schools and contains information about students, including children. Information about children is collected and used by the school for legitimate educational purposes. Schools using Schoolar are responsible for obtaining the parental consents required by law.

    9. International transfers

    The Service is operated from infrastructure located in India and other regions our hosting providers operate in. By using the Service, you consent to the transfer of information to these regions.

    10. Changes to this policy

    We may update this Privacy Policy from time to time. Material changes will be communicated by email to the school's primary contact and posted on this page with an updated "Last updated" date.

    11. Contact

    Questions about this Privacy Policy? Email us at contact@schoolar.app.