Question 1

How long does it take to get set up?

Accepted Answer

Most schools go live the same day they sign up. The flow is sign up → enable the modules you need → bulk-import students and staff via Excel. No staged rollouts and no IT team required.

Question 2

Is my school's data secure?

Accepted Answer

Yes. Schoolar runs on Postgres with row-level security on every table — meaning data from one school is fundamentally isolated from another at the database level. Granular role-based permissions ensure principals, teachers, accountants, and parents only see what they're meant to. Sessions persist securely with automatic refresh.

Question 3

Do parents need to download an app?

Accepted Answer

No. Fee reminders, attendance alerts, and exam results reach parents over WhatsApp, SMS, and email automatically. Schoolar is also installable as a Progressive Web App on Android, iOS, and desktop — but parents don't have to install anything to receive updates.

Question 4

Does Schoolar work for CBSE / ICSE / State Board schools?

Accepted Answer

Yes — Schoolar's exams, marks, hall tickets, and progress reports are generic and configurable. You define the grading scheme, subjects, and report card structure that fits your board. There are no board-locked workflows; if your board adds a new requirement, you can adapt without waiting on us.

Question 5

Can I import existing students and staff from another system?

Accepted Answer

Yes. Schoolar has a built-in bulk-import flow that accepts Excel files for students, staff, classes, and fees — with validation and a preview step before anything is committed.

Question 6

Can I start with just a few modules and add more later?

Accepted Answer

Absolutely. Schoolar is modular by design — enable Admissions and Fees today, add Academics next month, turn on the Marketing module (website + AI chatbot) when you're ready. Modules can be toggled per school and gated per role.

Question 7

Is there a lock-in or long-term contract?

Accepted Answer

No lock-in. No multi-year contracts. You can export your school's data anytime and cancel whenever you want. We earn the renewal every cycle.

Question 8

What about WhatsApp / SMS / Email costs?

Accepted Answer

Schoolar plugs into your own messaging providers — Meta WhatsApp Business API, Twilio, Gupshup, WATI, Infobip on the WhatsApp / SMS side, and Resend, SendGrid, Mailgun, SMTP, or AWS SES for email. You pay the provider directly at their rates. No middleman markup.

Question 9

Does the AI chatbot use my own API key?

Accepted Answer

Yes. The AI chatbot supports OpenAI, Anthropic Claude, and Google Gemini — you bring your own API key, configure the bot's persona and knowledge base, and embed it on your school's website. No usage markup from Schoolar.

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